BLUE MOVES EXCHANGE POLICY
*We will happily accept any clean, unworn, unwashed, unused swimsuit that was sold ONLY at REGULAR PRICE in order to be exchanged.
*Merchandise MUST BE in its original package with the original liners, hangtags still attached.
*BLUE MOVES DOES NOT OFFER store credit or refunds. ONLY an exchange for any item that follows previous rules.
*The customer is totally responsible for all shipping charges. Shipping charges ARE NON REFUNDABLE. Package most be insured.
*If the customer received an incorrect order or faulty garment, shipping charges will be refunded (standard shipping only).
INSTRUCTIONS:
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Email bluemovesswimwear@gmail.com within 7 days you received ordered merchandise briefly explaining reason of exchange.
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If Administration accepts, we will email an authorization code & an EXCHANGE FORM.
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Complete EXCHANGE FORM & print to include in your package (this is mandatory).
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Safely pack, ship…make sure to insure package & add tracking #..
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Once Blue Moves receives your package, it will be inspected to ensure it follows all requirements.
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You will be contacted to pay re-ship charge via Venmo, ATH Móvil or Paypal.
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Please allow us 1-7 business days to send your exchanged item(s).
NON-QUALIFYING RETURNS:
Returns that show ANY type of wear, damage, scents, or alterations WILL NOT BE ACCEPTED and will be sent back to the customer at their expense.
LOST & DAMAGED RETURNS:
We are not responsible for lost/damaged returns nor packages. We strongly recommend you have an appropriate method of tracking your exchange. We are not responsible for lost or misdirected exchanges.
FALSE CLAIMS:
Any falsely filed claim to us regarding a “damaged” piece that upon receipt is not in fact damaged will be subjected to a $8.95 reshipping fee payable before it can be returned.